Fletcher Allen receives high marks in report

Jan 1, 2021 ybgrawetymuz

first_imgFletcher Allen receives high marks in MVP reportMVP Healthcare has recently released the results of a healthcare quality report that has shown that Fletcher Allen Health Care equals or surpasses, in most categories, other academic medical centers in MVP’s region. MVP is an HMO that covers upstate New York and parts of New England. It covers 60,000 Vermonters.The report shows that Fletcher Allen met high standards for nursing, surgery, physician staffing and communication with doctors outside the hospital. But the Burlington hospital finished below a some hospitals, including Albany Medical Center and Dartmough-Hitchcock Medical Center in Lebanon, NH, in overall patient satisfaction, which was attributed to some extent to the inconveniences caused by the construction.AHC and DHMC also received generally high marks in the report.MVP Health Care members can now see how other MVP members have rated themajor hospitals in the health insurer’s network as part ofhospital-specific MVP Hospital Quality Profiles available through the MVPWeb site (www.mvphealthcare.com(link is external)). MVP has produced profiles for the 24hospitals in its 100-hospital network that treat the majority of itsmembers.MVP asked members to rate their experience with these hospitals on overallsatisfaction with the quality care they received, their satisfaction withthe nursing care they received and if they received any services in errorduring their hospital stays.The Hospital Quality Profiles were prepared in cooperation with thehospitals and also include information about whether or not the hospitalshave in place, or are planning to begin, programs designed to improve thequality of patient care such as computer physician order entry, and havingphysicians certified in critical care medicine on staff as specialists.The profiles also include information about how well the hospitalscommunicate back to members’ Primary Care Physicians following inpatienthospital stays and emergency room visits.By viewing the reports, members can also determine the number ofprocedures the hospitals performed in three areas: heart bypass surgery,abdominal aneurysm repair and heart balloon angioplasty.MVP began profiling the hospitals two years ago as part of its effort toimprove the quality of hospital care its members receive.”We profiled hospitals on member satisfaction and on indicators that havebeen identified as critical to high-quality hospital care by nationalexperts including the Leap Frog Group,” said Jerry Salkowe, M.D., MVP’svice president for clinical quality improvement. “Our goal is to improvethe quality of hospital care our members receive and highlight the effortsthat hospitals in our network are making to improve quality and enhancepatient safety,” he said.The Leap Frog Group is a national coalition comprised of employers andhealth care organizations whose goal is to improve the quality of hospitalcare.”We based our profiles on the Leap Frog initiatives including suchmeasures as computer physician order entry which reduces the likelihood ofhospital prescription errors by eliminating the use of paperprescriptions, because measures such as these have been proven to improvepatient safety and reduce medical errors in hospitals,” Salkowe said.The Vermont and New Hampshire hospitals MVP produced quality profiles for are:VERMONT–BenningtonSouthwestern Vermont Medical Center–BurlingtonFletcher Allen Health Care–RutlandRutland Regional Medical CenterNEW HAMPSHIRE–LebanonDartmouth Hitchock Medical Centerlast_img

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